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The World Wide Corals Promise

Live CoralWhen you make a purchase from WorldWideCorals.com you can buy with confidence. Each customers purchase comes with a commitment from the WWC team for the health and well being of your animals. No one cares more about the health of your new inhabitants which is why we now offer a 100% risk free 10 Day Guarantee on any priority next day shipments. No Hassles, just provide us with the information that we request within our time frame and we will issue a store credit for the price of the coral.

World Wide Corals

We give YOU the Following Guarantee with Priority Next Day Air.

10 Day Arrive Alive GuaranteeIf your new coral addition does not stay alive for 10 days we will issue you a store credit or replacement with the same type of coral.

 


Here are suggested marine levels to qualify for the 10 Day Guarantee
Some animals may require different conditions and this is a general guideline for most aquariums

Parameter Reef Aquarium Fish Only
Specific Gravity(Salinity) 1.025 1.023-1.025
Temperature 75°-78°F 72°-78°F
pH 8.1-8.4 8.0-8.4
Nitrite(No2) Undetectable Undetectable
Nitrate(No3) 0-30ppm 0-50ppm
Ammonia(NH3) Undetectable Undetectable
Phosphate <0.1ppm <1.0ppm
Magnesium 1250-1450ppm 1150-1350ppm
Calcium 380-420ppm 300-420ppm

If you experience a loss please complete the following steps
  • Email us with clear picture of deceased specimen attached within one hour of delivery time posted by Fed-Ex.
  • 10-day guarantee begins on the initial delivery date.
  • Please do not discard the specimen without WWC authorization; doing so will void the guarantee.
  • Please do not ship the coral(s) back without WWC concern as this will void the guarantee.
  • If your coral becomes unattached and is missing, we will not provide a refund. It's your responsibility to provide proof of the deceased coral.
  • We do not refund or credit any shipping costs.
  • Some of our extremely rare corals do not fall under the 10-Day Guarantee.
  • Guarantee applies to online orders only.
  • Any orders you wish to cancel must be cancelled within 24 hours after placing your order and there will be a 20% restocking fee.
  • May be required to mail us a sample of your water.